Coles Baldivis

Wouldn't even give coles a 1 star due to poor communication skills and lack of customer service!!! Wouldn't bother ordering click and collect as some of your items may be missing without being communicated even if you've placed your order days in advance. I ordered lots of platters for my sons first birthday.. order went through fine, got my confirmation email no worries. When picking up my click and collect there was absolutely no platters and I was left shocked, terrible customer service and had 3 hours to sort platters out for a party in 3 hours!! After sending and email all I got was a sorry and no replies to the rest of my concerns. Not to mention coles had an online sale of chocolates, they said the chocolate deal was an online error however I had paid for this and this is not my problem. Other coles stores had honoured their word and everyone I knew got their chocolate deal. Worst customer service and will not be returning to a coles store.

Neat and tidy. Friendly staff, when you see them.Need to get rid of the self service counters and bring back the cashiers, it creates a better community atmosphere.

Coles meat section is really poor or not enough stock. they must put expiry date too long or meat aren't fresh when they packing and when I open the meat package meat already start going off(off smelly)few days before even expiry date, Weekly half sale stocks hasn't been keeping stock up everyday. After first day of half price sale, Nextday there is no more stock on the shelves You can't see more stock until next week sales.

Produce is always of the poorest quality, range of fresh produce is poor. Shelves are often empty towards end of day and not restocked.

Coles Baldivis are absolute superstars. The deli department staff and their platters are amazing! We have ordered platters multiple times now and will continue to do so. Service and product is perfect. Thank you to everyone there.

A lady in deli services is so rule. She sliced ham for a customer at the front of me, when I ask her, what is the ham did you slice for the lady? Can you slice me some of that ham? She point me the ham in the fridge and said, that's in there. I asked could I get the name